Integrating Service Delivery with Your Financial Model: Understanding the Impact
February 6th, 2012

Click here to view a recording of the webinar 
(You will be asked to provide registration information before viewing)

Please note: As a result of a technical glitch, the webinar was unexpectedly cut short at a point where David Wawrzynek is explaining the positive return of implementing the 4 Rs and 2 Ss. The remainder of the webinar summarized the main points and announced upcoming CTAC events. Please see the slides above for the specific content of the webinar’s conclusion.